MentisCell – ITAM (IT Asset Management)

Summary

ITAM (IT Asset Management) is the strategic discipline of managing and optimizing IT assets throughout their lifecycle. It ensures that hardware, software, cloud services, and digital resources are identified, tracked, maintained, and decommissioned properly, maximizing value while minimizing costs and risks.

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MentisCell – ITAM

Content

IT Asset Management (ITAM) provides organizations with visibility and control over all IT assets.
It integrates financial, contractual, and inventory data to support decision-making and compliance.

Main functions

Inventory and visibility: maintain a complete and reliable record of IT assets.
Lifecycle management: track acquisition, usage, maintenance, and disposal.
Cost optimization: reduce unnecessary spending and extend asset lifespan.
Compliance: ensure license adherence, warranty tracking, and regulatory conformity.
Risk mitigation: prevent security vulnerabilities caused by unmanaged or obsolete assets.
Decision support: enable strategic planning for budgets, upgrades, and resource allocation.

Asset categories

Hardware assets: laptops, servers, printers, mobile devices, peripherals.
Software assets: licensed applications, operating systems, middleware, enterprise tools.
Cloud assets: SaaS, IaaS, and PaaS services, including subscriptions and contracts.
Digital assets: databases, intellectual property, and digital documents.

Use cases

Tracking software licenses to avoid compliance penalties.
Planning hardware refresh cycles and warranty expirations.
Managing SaaS subscriptions and cloud resource utilization.
Reducing shadow IT by centralizing visibility of all assets.
Supporting ITSM and CMDB integration for holistic IT governance.

Essence

End-to-end management of IT assets.
Visibility, compliance, and cost optimization.
Risk reduction and lifecycle governance.
Strategic enabler for IT efficiency and resilience.

Interconnections

CMDB — complements ITAM by mapping asset relationships and dependencies.

Contributors

Created with the support of Microsoft Copilot on 2025-11-10.
Validation and editorial direction by Jorge Godoy.